Refunds & Returns Policy

Due to the handcrafted and custom nature of our products, all sales are final. We do not accept returns or offer refunds.

Please consider the following before placing an order:

• Each item is carefully handmade and may vary slightly in color, grain, or finish. These natural variations make each piece unique.

• Made-to-order items are created specifically for you based on your selections and cannot be resold.

Damaged or Defective Items

• We take great care in packing and shipping all orders. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at contact@blackravenfurniture.com with photos. We will work with you to repair, replace, or resolve the issue.

Questions Before Ordering

• If you have any questions about a product, sizing, finishes, or shipping, please contact us at contact@blackravenfurniture.com before completing your purchase.